are hiring a General Manager

Great hospitality doesn't happen by accident. It happens when talented people come together to create places full of energy, personality and genuine connection. Places where guests stay longer than they planned, celebrations become memories and every visit feels a little more special than expected.

We're looking for a General Manager who can bring that to life. At The Botanist Albert Dock, you'll be the heartbeat of your business. You'll shape the culture, inspire your team and create an environment where great people thrive and great hospitality follows naturally.

This role is about more than operational excellence and commercial performance. It's about creating a place people want to be. A place guests return to time and time again, and a place where teams feel proud to work.

What You'll Be Doing

Leading, inspiring and developing your team
Driving guest experience and operational excellence
Building a positive and high-performing culture
Supporting recruitment, retention and development
Driving commercial performance and profitability
Maintaining compliance and operational standards
Acting as an ambassador for The New World Trading Company within your community

What We're Looking For

We're looking for a proven hospitality leader who combines commercial awareness with a genuine passion for people and guest experience. Previous General Manager experience within hospitality is essential.

Why Join The Botanist Albert Dock?

At The New World Trading Company, great hospitality starts with great people. We create places full of energy, personality and genuine connection - and that only happens when our teams feel supported, valued and able to thrive.

You'll be part of a business that invests in its people, celebrates individuality and gives you the tools, training and support to bring brilliant hospitality to life every day. You'll receive:

Competitive bonus opportunities
50% discount for you and up to 5 guests across our venues
Free meals on shift
Your birthday and the day after guaranteed off
Education subsidies to support personal development
Wagestream financial wellbeing support and earned wage access
Confidential support through Hospitality Action
Comprehensive training and ongoing support

If you're ready to lead a business, inspire great people and create experiences guests remember, we'd love to hear from you!